The Painful Lessons of a Corrections Crisis

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Washington State Penitentiary, Walla Walla. Photo by Philip Cohen via Flickr

When the Washington Department of Corrections learned a software programming error led to the erroneous early release of 3,000 prisoners, it took three years to address the problem. That led to at least two deaths—and some hard lessons about the need to recognize non-traditional emergencies before they became crises, according to a case study published in December . . .

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