When Lorenzo Brooks arrived for his first shift at a homeless shelter in New York City’s Washington Heights neighborhood, in late December, he tried swiping his ID card three times before he managed to clock in with the help of a coworker.
He was beginning his first full-time job after 30 years in prison.
“I wasn’t used to swiping a card,” recalls Lorenzo, 60, who now works as a program aide in charge of security at the . . .
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