To Change Police Behavior, Start With the Sergeants

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Today there is increased tension between the police and the community served by law enforcement. Compounding the tension is the belief by many in the community that police and prosecutors are incapable of investigating and adjudicating out-of-policy actions by police officers.

Most police administrators have responded to this tension by increasing training, adopting more rigid policies, and by stepping up monitoring of field operations. Such a process, however, amounts to "top-down" change— with chiefs dictating policy and tasking subordinates to carry out their mandate.

But the fact is, any change in police policy or behavior is doomed . . .

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