Playing Telephone: Inmate Complaints Highlight Issues Beyond FCC’s reach

A story by Beryl Lipton/ Crossposted with permission. Last month, the Federal Communications Commission announced a second wave of reforms to inmate calling services. In an effort to relieve exorbitant inmate phone bills incurred by local and in-state contact — a gap unaffected by 2014's $3.15 cap on 15-minute interstate calls — the newest guidelines
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