Minneapolis City Council Member Paul Zerby said of Police Chief Bill McManus: “he’s done what we hired him to do.” The Minneapolis Star Tribune said an official review found that McManus, who started in February 2004, has improved relations in the community, made himself visible in the neighborhoods, and diversified the upper ranks of the department. He was praised for developing an office of professional standards to improve training and the culture among officers. The review committee barely touched on the city’s rate of serious reported crime, which is 7 percent higher than at this time last year.
Issues that city leaders want the chief to work on include increasing diversity in the lower ranks, which Mayor R. T. Rybak conceded was a difficult task given shrinking resources to hire recruits. McManus said he is very concerned about the rise in violent crime in some areas of the city. He has introduced several initiatives, such as the Strategical Tactical Operations (STOP) unit, which focuses on the city’s hot spots. The increase is slightly higher in Minneapolis than in other cities, he said. McManus was asked how to create fair performance measures. He said that it’s an inexact science and that some departments have scrapped some evaluation plans, saying they are too cumbersome. “The most simplistic measure of a department, in my experience, is citizen satisfaction,” he said. “You can have stats that show a dramatic decrease in crime but have people who hate police.”