Many Fla. Abuse Callers Give Up Over Phone Delays

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http://www.miami.com/mld/miamiherald/news/state/6781345.htm Callers to Florida's child abuse hot line are giving up in frustration in dramatically greater numbers, the Miami Herald reports. The main problem is a balky computer system that was years late and tens of millions over budget. In August, a month after the state made a new computer system called HomeSafenet available in all 67 Florida counties, the number of calls to 800-96ABUSE that went unanswered rose to its highest level in more . . .

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