NC Police Union: New Performance Evaluation System Quasi-Quotas


One hundred police officers in Raleigh, N.C., have filed grievances over a new police department performance evaluation system, says Teamsters Local 391. The Raleigh News & Observer said the union slammed the program as “simple counts of police activities (like traffic stops and ticket writing).” It said the evaluation system discounts time spent investigating serious crime, which could inhibit ticket writing, not fully measuring an officer's activity. “The Chief's new policy is a troubling, arbitrary, quasi-quota system,” the union said. “The resulting negative impact on [ ] morale only lessens the department's ability to further reduce crime rates in the city.”

Police Chief Harry Dolan said no serious objections had been raised to him since the July 1 changes were made known in January. Dolan called the union’s characterization inaccurate. He listed traffic stops among several measurables to be considered, such as 911 dispatches and self-initiated security checks, criminal charges, and service of warrants. He also included “all other types of police activity.” He said the new program has flexibility and addresses recent staff concerns. “Under the existing system, 90 percent of our employees were rated as outstanding,” Dolan said. “Our employees do remarkable, often courageous work, but a measurement program that produces such results has room for improvement and leaves room for public skepticism.”

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