Columbus is getting a new 911 system that will help police officers, firefighters, and paramedics respond faster to emergencies by mapping routes to the exact location of calls, reports the Columbus Dispatch. “We do have maps, but it’s not very good,” said Jack Reall, president of International Association of Fire Fighters Local 67. “By the time the map generates and pulls up on the screen, you’re already there. It’s slow and clunky.”
The new system will have updated maps showing new buildings, waterlines, and road construction. It will let 911 dispatchers receive text and video messages, which they can’t do now with a system that is 15 to 20 years old. The $7.2 million system includes new hardware, software and training throughout the two safety divisions. It was bought from Intergraph, an Alabama company, and won’t be fully operational until June 2011.