“Brittle, Rickety” NYC 911 System Due For Overhaul

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New York’s 911 emergency phone system, started in 1968, is set for an overhaul. The New York Times says that New Yorkers last year dialed 911 an average of 23 times every minute. The paper describes the system as it has evolved as a “brittle contraption – fragmented, uncoordinated, and in parts, dangerously obsolete and
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